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Terms of service

Terms of Service

Last updated: October 21, 2026

Welcome to Joy Toyz! By accessing our website or purchasing our products, you agree to these Terms of Service and our Privacy Policy.

1. Products

We aim to display accurate product descriptions and images. However, colors and appearance may vary depending on your device. Product availability, descriptions, and prices may change without notice.

2. Orders & Payments

All orders are subject to acceptance and payment confirmation. Please review your order details before completing your purchase. We reserve the right to refuse or cancel orders where permitted by applicable law. Cancellation requests may not be accepted once an order has been processed.

3. Pricing & Taxes

Prices and promotions may change without notice. Applicable shipping charges, taxes, customs duties, and import fees will be displayed at checkout where available. Any charges not collected at checkout may be the customer's responsibility unless otherwise stated.

4. Shipping & Delivery

Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs clearance, supplier availability, or circumstances beyond our control. Please refer to our Shipping Policy for more information.

5. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy and applicable consumer protection laws.

6. Intellectual Property

All website content, including logos, text, images, and designs, may not be copied, reproduced, or used without appropriate authorization.

7. Third-Party Services

Our website may include links or tools provided by third parties. We are not responsible for third-party websites or services, which may be subject to their own terms and policies.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. Our store is powered by Shopify, which processes information as necessary to provide and support our services.

9. Acceptable Use

You agree to use our website lawfully and not engage in fraudulent activity, interfere with website operations, or violate our rights or the rights of others.

10. Errors & Changes

We reserve the right to correct errors in product descriptions, prices, availability, and other website information, and to cancel or modify.

Our contact information is posted in our contact information policy.